White-label order fulfilment
LERWICK AUTOBODY LIMITED sells and fulfils Deckline white-label physical goods. Products are not drop-in safety parts and do not include installation. Standard tracked delivery is $12 per order. Active Full Build membership includes priority delivery where the destination service is available.
Dispatch and delivery estimates
Orders normally dispatch within 2–4 business days after successful payment and shipping-address review. Typical delivery is 4–12 business days after dispatch. Remote routes, peak periods, customs review and carrier disruption can extend these estimates. Delivery dates are estimates unless we expressly agree otherwise in writing.
Destinations and shipping address checks
International shipping is offered where a tracked carrier can accept the parcel and the goods may lawfully enter the destination. Checkout availability does not override import restrictions. Enter a complete recipient name, street address, city, postal code, country and reachable telephone number. Contact support immediately after ordering if an address is wrong; changes may be impossible after dispatch.
Customs, duties and taxes
The recipient is responsible for destination import duties, taxes, brokerage charges and legally required customs information unless checkout expressly states they are prepaid. Refusal to pay destination charges may result in return, delay, storage or disposal; any refund is calculated after unavoidable carrier and customs costs, subject to consumer law.
Tracking and delivery
Tracking is emailed after handover. Carriers may deliver to a safe place, reception point or collection location under their service terms. Review tracking promptly. Risk passes as provided by applicable consumer law, generally when the recipient or nominated person takes physical possession.
Loss, damage and delay
If tracking has not moved for 7 business days beyond the estimate, contact support@lerwickautoo.shop. For damage, preserve all packaging and send clear photographs within 7 days where practical. We will investigate with the carrier and provide an appropriate replacement or refund for confirmed loss or damage.
Split parcels and unavailable goods
We may split a multi-kit order to protect items or use available carrier routes at no extra standard-delivery charge. If an item becomes unavailable before dispatch, we will contact you with a replacement choice or refund for that item.